FAQ

Frequently asked questions

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  • How long does it take to get a response after we send you an inquiry?

    We will reply to you within 12 hours after receiving the inquiry on working days.
  • Are you a direct manufacturer or a trading company?

    We are a processing factory, and we also have our own international trade department, we produce and sell ourselves.
  • What products can you offer?

    We mainly produce plastic sports water cups, stainless steel vacuum insulated cups manufacturers.
  • Can you do custom products?

    Yes, we mainly do customized products, we develop and produce products according to the drawings or samples provided by customers.
  • What is the production capacity of your company?

    We have a number of fully automatic production lines, including more than 30 injection molding equipment, and the output per day exceeds 40,000 cups of different materials.
  • How many employees does your company have, and how many of them are technicians?

    The company has more than 80 employees, including more than 15 professional technicians and 8 designers.
  • How does your company guarantee product quality?

    First of all, we will have corresponding inspection after each process. For the final product, we will do 100% full inspection according to customer requirements and international standards;
    Then, we have the most advanced and complete top production equipment in the industry: to ensure that customers' needs for different materials are met.
  • What is the payment method?

    When quoting, we will confirm the transaction method with you, FOB, CIF, CNF or other methods. When mass production, we generally pay 30% in advance, and then pay the balance according to the bill of lading. Most of our payment methods are T/T, of course L/C can also be accepted.
  • How are the goods shipped to the customer?

    Usually we ship by sea, because we are in Ningbo, we are only 35 kilometers away from Ningbo port, and sea export is very convenient. Of course, if the customer's goods are urgent, we can also ship by air. Ningbo Airport and Shanghai International Airport are very close to us.
  • Where do your goods mainly export to?

    Our products are mainly exported to dozens of countries such as the United States, Germany, Japan, Spain, Italy, the United Kingdom, South Korea, Australia, Canada, etc.